Shipping policy
Shipping Methods & Costs:
- Customer-Paid Shipping: All shipping costs are the responsibility of the customer and will be calculated at checkout based on the selected shipping method, package weight, and destination.
- Shipping Carriers: We utilize various carriers, including [e.g., USPS, FedEx, UPS, DHL], to provide reliable delivery services. The specific carrier used will depend on factors such as shipping speed, destination, and package size.
- Shipping Options: Available shipping options and their estimated delivery times will be displayed at checkout. Please note that these are estimates and are not guaranteed.
Processing Time:
- Orders typically process within [e.g., 1-3] business days.
- Processing time includes order verification, printing/preparation, quality checks, and packaging.
- Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Time:
- Shipping time refers to the time it takes for your order to be delivered after it has been shipped.
- Shipping times vary depending on the chosen shipping method and destination.
- Estimated delivery times will be provided at checkout.
- We are not responsible for delays caused by the shipping carrier, customs, or other unforeseen circumstances.
Shipping Destinations:
- We currently ship to [e.g., domestic US, worldwide]. Please check the available shipping options at checkout for your specific location.
- For international orders, customers are responsible for any customs duties, taxes, or import fees that may apply.
Order Tracking:
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order's progress using the tracking number provided on the carrier's website.
Shipping Address:
- Please ensure that your shipping address is accurate and complete.
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
- If a package is returned to us due to an incorrect address you will be responsible for the cost to reship the item.
Lost or Damaged Packages:
- Dragonfly City Tees is not responsible for lost or damaged packages once they have been shipped.
- If your package is lost or damaged in transit, please contact the shipping carrier to file a claim.
- We will provide any information we have to help you with your claim.
Contact Us:
- If you have any questions or concerns about our shipping policy, please contact us at dragonflycitytees@gmail.com.
Policy Updates:
- This shipping policy is subject to change without notice. Any updates will be posted on this page.